Practical information

Cloackroom and lockers

Depending on the type of event, Trixxo Arena will provide a cloakroom and/or lockers for storing jackets, helmets or other personal belongings.

Cloakroom

The price is 2 euros per piece of clothing.
The cloakroom usually stays open until an hour after the end of the show.

A few tips:

  • If you need to store more than 3 pieces of clothing, it will be cheaper to rent a locker instead of using the cloakroom (in case both options are available).

  • Take a picture of your cloakroom number.

Lockers

A locker fits multiple coats, a helmet or other personal belongings.

A locker costs 5 euros, and an additional 5 euros as a deposit for the key. The deposit will be returned to you when you return the key.
Tip! Take a picture of your locker key.

Please note! For some night events, it is the organizer who is responsible for the lockers. In that case, other rates and arrangements may apply.

Opening of the doors

Information on timings, safety and mobility can be found at the bottom of the event page a few days before the event. The doors usually open one and a half hours before the start of the event. From then on you can have a snack and a drink at the bars.

Access to the venue

  • Always offer your own ticket at the entrance and not someone else's to make scanning go smoothly and avoid waiting times at the door.

  • Do you save your tickets on your phone? Make sure the brightness is set to maximum and there are no cracks in your screen, so your ticket is clearly visible.

  • Do not bring any luggage, (large) handbags or (back)packs and respond correctly to any requests from security.
    Bags may not be larger than 21 cm x 30 cm x 10 cm (A4 format).

  • It is forbidden to enter the venue with bottles, cans, drinks or food, alcohol, cutlery, glass (perfume) bottles, aerosol sprays (such as deodorants), flagpoles, (extendable) selfie sticks, fireworks, sharp objects, audio recording equipment, film or photo cameras. Smartphones with camera functions are tolerated, unless otherwise specified by the organiser.
This list is not exhaustive. A stricter access policy may apply at the request of the artist or organiser. Entry to the venue implies agreement to a possible search. In the event of a violation, entry may be denied and the police may be contacted if necessary.

  • Smoking is strictly prohibited in the venue.