Accessibility and wheelchair spaces
At Trixxo Arena in Hasselt, wheelchair users enter through the far right door of the main entrance and sit at the bottom of the green and orange sections of blocks 120 to 123. Book wheelchair spaces by phone or through the contact form, with room for one companion. Arrive at least 40 minutes before the start: volunteers will take you to your seat.
Booking wheelchair spaces
Book wheelchair spaces by phone or through the contact form, not on the website. Book your companion's seat at the same time: Trixxo Arena has room for one companion per wheelchair user. For safety reasons, wheelchair users can't take a regular seat, and there are no wheelchair spaces on the floor.
Spaces are limited, so book early. Would you like to sit with your family? Just ask: we'll see what we can do, although it isn't always possible.
Reserve tickets for visitors with specific needsArrival and entrance
Arrive at least 40 minutes before the start at the far right door of the main entrance of Trixxo Arena. Talk to the volunteers when you come in: they will take you to your seat.
Where are the wheelchair spaces?
The wheelchair spaces are at the bottom of the green and orange sections of blocks 120 to 123. The seating plan shows where these blocks are.
Accessible parking
At the entrance of Trixxo Arena, there is a reserved parking area for wheelchair users and holders of a European disability parking card. It is strictly checked: have your parking card, ID and ticket ready for the parking attendants. Need help between the parking lot and the venue? Just ask a staff member.
Are you temporarily less mobile, for example after an accident or surgery, and don't have a parking card? Show a doctor's note to the parking attendants, or contact us in advance.
Contact the Customer Experience CenterAll parking lots are listed under parking and drop-off.
Deaf or hard of hearing
You're welcome to bring an interpreter of your choice. You can also ask the event organizer to provide one, and we'll look into it together.
Contact us if you would like to bring an interpreterBlind or visually impaired
Coming with a guide dog? Contact us in advance so we can arrange it together.
Contact us if you would like to bring a guide dogMore for your visit: the seating plan, parking and drop-off, and directions and address.
Frequently asked questions about accessibility at Trixxo Arena
Where is the wheelchair entrance at Trixxo Arena?
The far right door of the main entrance. Arrive at least 40 minutes before the start.
Where can I park with a European disability parking card?
In the reserved parking area at the venue entrance. Have your parking card, ID and ticket ready.
How many companions can come with a wheelchair user?
One. Book their seat together with your wheelchair space, by phone or through the contact form.
